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I would like to thank you so much for creating the most beautiful invitations and stationery for my wedding. I appreciate everything you did for us...
Beautiful cards and prints. Great quality and excellent customer service! I will definitely be buying more and more!
Terms and conditions of use
§ 1 GENERAL INFORMATION
1. All rights to the online shop, including property rights copyright, intellectual property rights to its name, its Internet domain, as well as to patterns, forms, logos posted on the website (with the exception of logos and images presented on the shop's website for the purposes of presentation of goods to which the copyrights belong to third parties) belong to Seller.
2. The Seller reserves the right to place on the Website Shop website advertising content on offer goods, and goods and services of third parties, in forms used in the Internet.
3. It is prohibited to use the Online Shop by customers or third parties to submit unsolicited commercial information.
4. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
5. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
6. If GlamPaperShop provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
7. GlamPaperShop may disable your user ID and password at GlamPaperShop’s sole discretion without notice or explanation.
8. The material featured on this site is subject to copyright protection. The permission to reproduce material does not extend to anything on this site identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
§ 2 ORDERS
1. Placing an order is tantamount to acceptance of terms and conditions.
2. Orders placed by the buyer shall be accepted only with regard to the current conditions and prices.
§ 3 PRODUCTS
Please note that the colors may be slightly different from the ones presented on the site. These differences may result from different display settings and may not be grounds for complaint.
1. Ready to buy:
- will be shipped in 1-3 working days after payment is received. (5-14 days due to Covid delays)
2. Personalized cards or wedding invitations:
- It is the customer responsibility to ensure all text and content are correct. GlamPaperShop does not take responsibility for customer omissions or errors. Spelling and punctuation checks are the responsibility of the customer.
- These products are made to order by the customer. The customer specifies the parameters of the contract: select the item, color, quantity. Production of each product is implemented from scratch by order of the purchaser. There is no possibility of withdrawal.
- After purchase, send us an e-mail with your wording and personalization.
3. Jewellery
- Unfortunately, we cannot refund or exchange earrings, body piercing products and hair accessories for hygiene reasons.
4. Digital products:
- You need to register in our shop. The product will be ready to download direct from your account after receiving the payment.
- Strictly PERSONAL USE ONLY and for one event.
- File sharing, distribution, and commercial use of this files or of the printed work from this files are prohibited.
- Due to variations between computer displays and printing, there may be a slight difference in the colour that you see on monitor and that of the final print. We are unable to change this.
§ 4 SHIPMENT AND DELIVERY
1. Our shopping cart is set up to calculate your postage costs for you, so you simply need to checkout and input your delivery address.
2. All orders are shipped by Royal Mail signed for 2nd Class. (UK only). We will send to you an e-mail with all information about dispatched.
3. Products are shipped:
- ready to buy – within 1-3 days from receipt of the payment. (5-14 days due to Covid delays)
- personalized - within 7-20 days from receipt of the payment.
- digital products – after receipt of the payment.
4. All products will be packed in protective sturdy packaging to ensure your goods reaches you in perfect condition.
5. Orders over 200 GBP - delivery is FREE! (UK only)
6. We will deliver items anywhere in UK and Europe. Shipping outside the UK - courier only via Parcelforce.
7. Shipping outside Europe – you need to contact with us via e-mail to discuss shipment costs.
8. Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them.
9. Digital products:
- you need to register in our shop. The product will be ready to download direct from your account after receiving the payment.
§ 5 DAMAGE CAUSED DURING TRANSPORT
1. We pack our products carefully before shipping. If the delivered parcels have visible damage, and there is a reason to believe that the products inside have been damaged this should be claimed to the courier during the delivery. In justified cases, refuse to accept parcel and promptly contact with us by an email.
2. All our parcels are insured.
§ 6 WARRANTY
1. It is the customer responsibility to ensure all text and content are correct. GlamPaperShop does not take responsibility for customer omissions or errors. Spelling and punctuation checks are the responsibility of the customer.
2. Please note that the colors may be slightly different from the ones presented on the site. These differences may result from different display settings and may not be grounds for complaint.
3. The buyer shall within 3 working days from the date of delivery of goods make in writing by email complaints relating to incorrect deliveries and visible defects of goods.
4. In the case of defects, the buyer should show them immediately. If the buyer does not show defects, the goods shall be deemed approved.
5. Damage caused by incorrect or inconsistent with the contract buyer’s action or use are not the basis for filling claims against GlamPaperShop.
6. If the items have arrived damaged or an incorrect item has been sent please contact us by email within 7 days. Do not return damaged goods without contacting us first. Postage will not be refunded on faulty goods returned without prior notification.
§ 7 WITHDRAWAL FROM THE PURCHASE CONTRACT / RETURNS
1. Personalized cards or wedding invitations
- It is the customer responsibility to ensure all text and content are correct. GlamPaperShop does not take responsibility for customer omissions or errors. Spelling and punctuation checks are the responsibility of the customer.
- These products are made to order by the customer. The customer specifies the parameters of the contract: select the item, color, quantity. Production of each product is implemented from scratch by order of the purchaser. There is no possibility of withdrawal.
- After purchase, send us an e-mail with your wording and personalization.
2. Ready to buy products
- You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
- Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken, jewellery cannot be refund or exchange for hygiene reasons.
3. Returns
- Refunds will be made within 14 days of us receiving the returned goods. The payment method of the refund will be as per the original transaction e.g. via the debit/credit card by which the original transaction was made. The refund will include the cost of the original postage for delivery only if the full order is returned to us and if you returning due to the goods being faulty.
- If you are returning due to the goods being incorrectly picked or you changed your mind the shipping cost belongs to you.
4. Digital products
- Due to the digital nature of our products, we do not allow refunds.
If you have any issue with your purchase, please contact us for assistance within 7 days of your purchase. After 7 days we cannot assist you any longer as you failed to nitofied us within the timeframe.
If you do not plan to use the template straight away, it is also your resposibility to make sure you are not having issues within the 7 day time period.
§ 8 OFFERS
We reserve the right to end promotions early. In the event that two offers are run simultaneously, they cannot be combined.
§ 9 COMPLAINTS
In the unfortunate event you feel the need to complain, please address any complaints in writing to shop@glampapershop.com
§ 10 FINAL AND CHANGE THE RULES
1. Regulations shall be applicable from the date of publication on the site and replaces the previously existing regulations.
2. The content of these rules may be fixed by printing, copying media or downloaded at any time.
3. Rules may be changed.